Human Resource Roles and Responsibilities Essay -- Human Resource Mana

Human Resource Roles and Responsibilities Human Resource is a key to the success of a company by keeping in linkup with the organizations objectives and business strategies. Human Resource maintains a healthy body of work environment between company policies and individuals. Human resource management focuses on securing, maintaining, and utilizing an effective work force, which organizations cannot survive without. Human resource management can also be described as the relationship between the employer and the employee. There are basic functions all told managers perform which are planning, organizing, staffing, leading, and controlling. These represent what is often called the management process. Staffing, personnel management, or human resource management is the function for the organization to focus on todays workforce environment. It includes activities like recruiting, selecting, training, compensating, appraising, and developing.The role of Human Resources is continuing to change. Today, H R executives are taking a more active role in meeting the emulous demands of todays corporations. This change has affected many HR executives, including the HR executive who works for PC mental home. Human resource management role in this organization has had to growth their experience and knowledge with the increased changes. PC Innovation is a computer store with high integrity and is well known in the community. PC Innovation operates out of St. George Utah with sister compa...

Abortion And The Mentally Handicapped :: essays research papers

Ms. Smith,We of the Ethics Committee have reviewed your case for an extendedperiod of time. We took into consideration, for our decision, the yearn of anyfemale to experience childbearing, child birth, and the wallow of raising young.Being a mother is a once-in-a-lifetime opportunity, and once you become a motheryou are a mother for life. There is a awesome amount of responsibility andwork that goes along with having children. We understand your desire tocontinue the motherliness, and to keep the child, but due to your legal status,mental health, and the babys well being, the decision to discontinue thematernal quality has been reached and voted for unanimously.Your mother has proper legal custody, and as you know, wants theabortion to take place. We agree with her concern for your well-being. Childbirth is an extremely stressful situation. The trauma of the pregnancy couldintensify your paranoid schizophrenia, or cause some other mental disorder. Mrs.Smith has informed us that s he herself is not capable of caring for the child.We feel that you leave suffer further if you are forced to give up the child.Your psychiatrist has come to the conclusion that you are not capable of being a trustworthy parent, but you are, at times, capable of making rational moraldecisions. However, because you are not able to make important, rational, moraldecisions most of the time your mother idler claim that you are not mentallycapable of raising a child. Also. We took in to account that the father of thisunborn child is unknown. There is no star to help you make this decision, butmore importantly, there is not another parental figure to aid in the raising andcaring for this child. From testimonies from your mother and your psychiatrist,it is our taking into custody that you fanny do neither on your own.Ms. Smith, you have been diagnosed with paranoid schizophrenia. As youknow, the treatment for paranoid schizophrenia is a variety of different drugs.This gives you a some higher demote of having fetal defects such as cysticfibrosis, pulmonary emphysema, abruptioplacentae, miscarriage, or placentaprevia to name a few. We also feel that there is an increased find out that thechild provide develop a mental disorder. It is not fair for the child or its caretakers to suffer from deformities that were caused from drug reactions. Youmust understand our dress in caring for the physical health and safety ofthis child.You will not be able to provide for the child, because you have noannual income.Abortion And The mentally Handicapped essays research papersMs. Smith,We of the Ethics Committee have reviewed your case for an extendedperiod of time. We took into consideration, for our decision, the yearn of anyfemale to experience childbearing, child birth, and the mirth of raising young.Being a mother is a once-in-a-lifetime opportunity, and once you become a motheryou are a mother for life. There is a big amount of responsibility andwork that goes along with having children. We understand your desire tocontinue the pregnancy, and to keep the child, but due to your legal status,mental health, and the babys well being, the decision to fuel thepregnancy has been reached and voted for unanimously.Your mother has proper legal custody, and as you know, wants theabortion to take place. We agree with her concern for your well-being. Childbirth is an extremely stressful situation. The trauma of the pregnancy couldintensify your paranoid schizophrenia, or cause some other mental disorder. Mrs.Smith has informed us that she herself is not capable of caring for the child.We feel that you will suffer further if you are forced to give up the child.Your psychiatrist has come to the conclusion that you are not capable of being aresponsible parent, but you are, at times, capable of making rational moraldecisions. However, because you are not able to make important, rational, moraldecisions most of the time your mother can claim that you are not m entallycapable of raising a child. Also. We took in to account that the father of thisunborn child is unknown. There is no cardinal to help you make this decision, butmore importantly, there is not another parental figure to aid in the raising andcaring for this child. From testimonies from your mother and your psychiatrist,it is our intellectual that you can do neither on your own.Ms. Smith, you have been diagnosed with paranoid schizophrenia. As youknow, the treatment for paranoid schizophrenia is a variety of different drugs.This gives you a or so higher chance of having fetal defects such as cysticfibrosis, pulmonary emphysema, abruptioplacentae, miscarriage, or placentaprevia to name a few. We also feel that there is an increased chance that thechild will develop a mental disorder. It is not fair for the child or its caretakers to suffer from deformities that were caused from drug reactions. Youmust understand our bureau in caring for the physical health and safety ofthis c hild.You will not be able to provide for the child, because you have noannual income.

deviance Essay -- essays research papers

The difference between a deviant act and a deviant career is polar in many ways. For one to start off by talking about a deviant career. A deviant career has phases that the people manifold in it go through.      The fist of those phases is entering the deviant career the second is being deviant and the third is exiting the deviant career. People involved in a deviant career also goes through "career cycles- entree, upward mobility, peaks, aging, burn out, and getting out". Also "Patterns for deviant careers are more flexible and varied". As for deviant acts there are different types of deviant acts. These acts consist of soulfulness deviant acts, cooperative acts, and then there is a conflict that may occur.The entering a deviant career consist of a person becoming more acquainted with a deviant act usually changes the high society that they keep. Changing the company could be any thing from making new friends or hanging out at different pl aces. People often all shift into a deviant career by them selves or with other people. The type of deviant act is different from that of a career.      The first type is called individual act. Individual acts are usually done by ones self with out the help of other people. One person usually does the act itself. Individual acts sack also be self induced, thing like a person" taking their own life alcoholism" and a person with a absolute gambling disorder...

The Bluest Eye abd the development of the American Novel :: Bluest Eye Essays

The Bluest Eye abd the development of the American Novel   In The Bluest Eye, Morrison describes the absurd and racist hackneyed by which the characters are judged. And through the actions taken by each character, that absurd standard becomes more defined, the conflict more poignant. In this particular work, it is the American noble-minded of beauty that makes Pecola resign her self-image as ugly and it is Pecolas reaction to this standard, her futile wish to become beautiful, that drives her into madness and thus completely exposes the absurd and wrongful nature of this standard. And stock-still who created this standard? It is present in movies, on candy wrappers. It is completely visible, yet the creator of this standard is somewhere else, never appears as a character.   It is this fate in which a character pits him/herself against that we have seen in our study of the American novel. Faulkner has used perhaps the most obvious absent character to drive the standard, the dead mother. The family moldiness react to the conflict, yet the conflict is set by someone who dies early in the novel. Social standards are apparent in Jamess world, and perhaps the father is the grow of these social standards. Yet they often seem outrageous to us as readers, as there seems not to be a moral cause ride the doctors decisions, only stubbornness. In Munros stories, we see the poor react to the standard of the rich. Munro provides an example of the rich, but the characters come across as flat, underdeveloped. This is not a critical review of Munros technique it furthers the development of each character who holds themselves against this standard. Vonnegut provides an outrageous world in which the standards that life imposes seem absurd. And who has created this absurd world in which the characters seem forever at odds with? The creator we are provided is admittedly a lie. Yet the absurdities force the reactions from the characters.

The Rodney King Beating Essay -- essays research papers

The Rodney King BeatingOn March 3, 1991, Los Angeles police officers attempted to stop a white sedan traveling at a high rate of speed through Lake View Terrace, a residential neighborhood in Union Los Angeles. After a short pursuit, King was ordered out of his vehicle at gunpoint. King refused to comply and became belligerent and uncooperative. The use of open-hand controls, pepper spray and tasers were ineffective, as King continued to assault officers while resisting arrest. More LAPD officers arrived and King was finally subdued with the use of nightsticks. Investigation later revealed King was under the influence of a combination of PCP and cocaine.This incident would have produced nothing more than another report for resisting arrest had a bystander, George Holliday, not videotaped the altercation. Holliday then released the footage to the media. LAPD Officers Lawrence Powell, Stacey Koon, Timothy Wind and Theodore Brisino were indicted and aerated with assaulting King. Superi or Court Judge Stanley Weisberg ordered a change of venue to suburban Simi Valley, which is a predominantly white suburb of Los Angeles. All officers were subsequently not guilty by a jury comprised of 10 whites, one Hispanic and one Asian, and the African American community responded in a manner far worse than the Watts Riots of 1965. ?While the King beating was tragic, it was just the trigger that released the rage of a community in economic strife and a police department in serious dec...

The Rodney King Beating Essay -- essays research papers

The Rodney baron BeatingOn March 3, 1991, Los Angeles police officers attempted to stop a pureness sedan traveling at a high rate of speed through Lake View Terrace, a residential neighborhood in northern Los Angeles. subsequently a short pursuit, King was ordered out of his vehicle at gunpoint. King refused to comply and became belligerent and uncooperative. The use of open-hand controls, pepper spray and tasers were ineffective, as King continued to assault officers while resisting arrest. More LAPD officers arrived and King was finally subdued with the use of nightsticks. Investigation later revealed King was under the influence of a combine of PCP and cocaine.This incident would have produced nothing more than another report for resisting arrest had a bystander, George Holliday, not videotaped the altercation. Holliday then released the footage to the media. LAPD Officers Lawrence Powell, Stacey Koon, Timothy Wind and Theodore Brisino were indicted and charged with assaulting King. pucka Court Judge Stanley Weisberg ordered a change of venue to suburban Simi Valley, which is a predominantly white suburb of Los Angeles. All officers were subsequently acquitted by a jury comprised of 10 whites, one Hispanic and one Asian, and the African American community responded in a manner far worse than the Watts Riots of 1965. ? eon the King beating was tragic, it was just the trigger that released the rage of a community in economic strife and a police department in solemn dec...

How does the poet use techniques to engage the reader? Essay

Bruce Dawe is a famous poet born in 1930. He incorporated similar techniques in his poesys War Without End and Description of an theme. In the War Without End the war is metaphorical and represented as the never ending car crashes and accidents on our roads every year whereas in Description of an Idea the war is represented as a historical past event that was associated with the 1989 massacre in Tiananmen Squ atomic number 18. Each poetry illustrates the similarities between a metaphorical and literal war via the enjoyment of repetition, historical references and ambiguity.The drug abuse of repetitive phrases in the poem War Without End is used to emphase the repetition of car accidents and crashes on our roads. For example the war was not like any other war, gives the ref the opinion as if excessive car accidents are metaphorically cleanup spot as many population as Genghis Khan did in his attempt to murder every enemy. Whereas in Description of an Idea repetition is used to emphase the reader to feel as though the cause is important and should be recognised.Dawe uses the repetition of words like You can and some unitary else go out to intrigue the reader into feeling as though if they were to nail it to a cross it would rise again after 3 days this gives the reader the impression that what they decide to do will influence other people decisions. This technique helps to make the reader think of what they would do if they were in that situation or under those circumstances. Whether its a massacre in Tiananmen Square or a mass murder throughout parts of China, Bruce Dawe uses historical references as a technique to highlight the importance of the events in each of his two poems.The use of this technique in the poem War Without End emphasises and applies the idea in to the readers minds that the accidental deaths on our roads is compared to an unruly mass murdering of potential threats, shown in the phrase, he knew what he was doing, when we kill we c an only say we do not understand. In the poem Description of an Idea the use of historical events gives readers the impression that the students who were murdered in the massacre of Tiananmen Square did not transcend in vain they did not die for a useless reason or cause.For example the words you can beat it to a bloody pulp and it will still think of independence and someone somewhere will still die for it give the reader the impression that no matter what you do to someone they, whether they are close by or somewhere else in the world will not die in vain as their idea will never die. Therefore in the poems the use of historical references gives the reader another aspect of war to look at and clearly comprehend the extent of Dawes anti-war poems.Having multiple meanings is used at heart the poems written by Bruce Dawe to create a sense of ambiguity and allow the reader to create their own understanding. In each of the two texts Dawe uses a reading of references and ambivalent phrases to help the diverse groups of readers to clearly comprehend his points about anti-war which are immersed within his poems. A sample of this is in the poem Description of an Idea Dawes last line of the poem reads and the billionth will reach for the dictionary this could be interpreted as one person will look for an answer, or one person will disagree and question the answer.The technique of ambiguity when used within a poem gives a variation of diverse people the opportunity to have an opinion or to simply interpret the line to mean something different. Additionally another example of ambiguity is found within the lines of the poem War Without End within the text is the line robbed of all sweetness under the sun this is ambiguous as it could be taken to mean that both the victims of our roads are robbed of either their youth or freedom, or that the families of the victims are stripped of their happiness as they have the constant reminder that their loved one was killed on o ur roads.Through the use of ambiguity the readers are captivated as they feel as though they are entitled to have an opinion and are able to interpret the poem to their own understandings. Through the use of repetition, historical references and ambiguity Bruce Dawe is able to express his negative feelings towards war. Within the two poems the use of repetition helps to show the reader how urgent and uncivil it is that people are dying not only in wars but on our roads yearly.The use of historical references help to emphase the importance of each poem and give the reader a more clear understanding of the poem, as well as using ambiguity to intrigue a more diverse group of readers as they have the opportunity to create their own definition of the poems. The use of these three techniques helps Dawe to concern the readers and allow them the opportunity to feel empathy for the situations expressed within the poems.

The Adulteress & adulteress order

Because this portion of the gospel of outhouse (John 753-811) does non appear in mevery an(prenominal) ancient manuscripts, many scholars regard it as highly indefinite (i.e. whether excite and therefore must be included in the unit gospel of John) as to its get off in the forward-looking Testament canon. Moreover, the so-called church fathers, in their writings, did not have comments for they did not, in the first place, refer to this portion of the currently wide accepted as Johns gospel.And so, premature manuscripts (the copies of the original) forms do not include 753 to 811. If ever this periscope appears in some of the proterozoic copies, it is there in a special position, and just like many scholarly journals to daytime, it has asterisk markings at its opening and also at its ending.Some even conceptualise it to be Lukes writing rather than Johns because of its structure, of which, obviously very unlikely. When one will just read through before and after, without any hunch regarding these scruples among scholars, one will not sense any inconsistency nor anything different in this contested portion.It is as some(prenominal) the writing of John like all of the other originates and chapters in the gospel (Constable, 2000). The pertinent question now which bears upon the readership of the gospel of John is whether this portion to be taken as authentic part of the whole (i.e. part of the inspired word of paragon) or not.Well, it is now beyond any shadow of doubt that the gospel of John is without a doubt the gospel of John. 1) Why was this small portion contested among scholars, 2) Why is it now well-established as authentic part, and 3) What spiritual truths is John 753-811 conveyance of title to its readers, be the issues which will be dealt in what follows.John 753-811 A Contested PortionAs what has been said above, scholars debate relentlessly over this portion ever since the canonicity of the New Testament scriptures has been studied. And so, because this issue has been put forth, the concerned matter must be settled once and for all for the benefit of those who are/would be affected by it.Those who have been, at least, given the background of the gospel of John, know that the basic truth about this gospel is that it, like all the rest of the books of the canonized scriptures, was a product of the process of numerous replicateings of the original autograph of its author. In the ancient biblical times, there were no publishing companies nor printing machines, and computers, as what modern day world has for its use today.Hence, the way that a manuscript was made public in those days was through the then called assumeists. These professionals (they were also called scribes) would copy the original copy and most of the times, because certain materials were fragile (like the papyrus) and would not last for long periods of time, these scribes would recopy the copies of the original.The copies nevertheless were received a s good as the original by the recipients. The trustiness of the scribes were a given and beyond doubt in those days. The same is the case with other non-biblical writings. Such classics as the Iliad by Homer, Socrates Apology, Antiquities of the Jews by Josephus, and others like the historical accounts compose by known ancient Roman historians, etc., were all copied and recopied.The only marked difference these ancient manuscripts have which is in total contrast to the manuscripts of the Bible is that they (i.e. non-biblical classics) are received today without cynicism by the critics. This is very much unlike any biblical manuscripts. And so, Johns gospel as it is today is a copy of many copies. Before it reached its current forms with its many translations in many different languages, it had undergone numerous recopyings.When early christian scribes were in the process of putting together the inspired books, and when they go through Johns gospel (like perhaps the translators wh o were commissioned by King James in 1600), they incorporated the parts which they saw were rightfully belonging to John. Some of them, as was mentioned in the Introduction portion, expressed their misgivings by making this portion of John (753-811) appear like an appendix or footnote.The whole background of this pericope has made it to be irresistibly taken as it actually is (whether it was then a well established oral tradition or something else), a news report which is to be taken as real incident which actually happened at certain commit in the life story of the Savior.However, in any ways, this questionable portion (for definite reason of providence) has eventually become part of Johns gospel and not anywhere in the so-called synoptic evangel (Matthew, Mark, and Luke). And so, the gospel of John is like it is today because of careful and responsible consideration on the part of the translators (McArthur, 2009).Beyond Reasonable Doubt A Part Of Johns GospelThere are practic al considerations which can be helpful to anybody considering the issue of authenticity of John 753-811. First to be considered is the fact that it does not interrupt the blend of Johns style of writing. It actually fits his writing style.It would be observed that from chapter 5 through chapter 8, Johns pattern has been presenting a scene or incident and then proceed to the Nazarene teaching or elaborating spiritual truths. John 753-811 flows out of the same said pattern of the author. other thing to be considered is the fact that it never (the truths taught in this pericope) contradicts the teachings of the whole Scripture.In fact, it reinforces the well-established truths about God and Jesus in the entire inspired Scripture. Being thus (Johns original writing and Gods authentic disclosure), why should it be left out or considered not a genuine part of the revelation God is giving to valet de chambreity.To excise this important portion from the gospel is to deprive many of a v ery important account in the life of saviour which reinforces the fact of his grace towards sinners and the reality of hypocrisy which so often illusively deceives and eats the best of the religious sector of the human populace. It ought to be studied and meditated and benefited from as much as the other portions of the Bible.Apostle John wrote it to point out an occasion in the life of Jesus while ministering and backs his claims of Jesus divinity, it supports the whole biblical revelation, and it is legitimate part of the gospel and important part of Gods revelation.The attitude therefore among its readers should be an attitude of trust and assurance (and without any hint of a doubt) that the taradiddle of the adulteress and those Pharisees who caught her in an actual adulterous situation (probably, shes a prostitute), who then brought her to Jesus interrupting his discourse in the temple, was a historical and inspired narrative of John.Spiritual TruthsOne more note as to its qu estionable legitimacy. Veteran pastor and scholar in his own right, John McArthur critically observed that probably the reason for early scholars hesitation to include John 753-811 was its seeming contradictory presentation of the Old Testaments treatment of adultery (McArthur, 2009).The story appears to be condoning the adulteress for her sinful act. It seems to violate the holiness of the Savior himself. Well, it only appears to be when looked at superficially. Actually, theres a lot to be seen and discovered in this passage. When it is treated properly, important truths about God and his redemption would surface and become obvious to the observant eyes.The scenario presented here does in no way introduce Jesus as one who disregards the issue of the womans life of immorality. Johns intention was not to put Jesus in a fallacious light. He was upholding as he writes all along the fact that God hates all forms of sin adultery included. The issue, however, that was pertinent to John at the moment of his writing, was not whether adultery should be tolerated or not.The issue existence treated here was the Pharisaic attitude of hypocrisy. What really was happening at this point of Jesus Christs life and ministry was that the religious sector of the Jewish population were getting incensed at him, more especially, the Sanhedrin (this political group consisted mainly of the Pharisees).At this particular point in time, there was already a plot to assassinate Jesus. And so, speaking in context, John was highlighting at the background of his presentation of Jesus as God in the flesh, the fact that there was already a very serious hatred building among the religious and political leaders of Israel. John was seek to convey here this reality of the whole situation (753-84).This arrangement has supposed to have prepared everyone who has been following the narratives in this gospel to the spiritual truths and lessons it is conveying.1.) Christs Wisdom & Humility. The fir st to note here about Jesus is his incredible wisdom. He knew full well what was going on in the background. He knew the Pharisees unbowed intentions. Yet, in spite of this, he was able to compose himself in genuine humility. Remember that Jesus was introduced by Apostle John as God the Creator.God himself incarnated in human flesh. Look at how Jesus responded to the whole thing the evil scheming and maneuvering all directed against this God who became flesh. If this truth about Jesus is upheld at this continuative of his life in this occasion involving all these characters in this narrative while reader reads, a deep and profound awe and admiration would inevitably deluge him/her.Its difficult to comprehend and unbelievable to see God in the flesh in such humble attitude enduring unjustifiable hostility in the midst of the people he created. Jesus profound wisdom and humility cannot be elaborated nor will ever be explored completely in its full sense in any study of the Scriptu re.His wisdom and humility as they were both revealed can only be benefited from through the profound lessons they ooze as they come from the fact that God the Creator showed them in his humanity.2.) Christs Forgiveness. This narrative shows how much God can forgive. It also shows the fact that God is not impressed with hypocritical observance of his laws and cannot be swayed by mans superficial understanding of his commands.God who planned redemption understands in the first place the sinfulness of man how sin has actually corrupted the entire human race. And so, in his incarnation, he knew the deception of Israels spiritual leaders. He knew they were self-deceived.The lesson then being conveyed in this story of the adulterous woman is the fact of humanitys deluded perception of itself even the best of its representatives the religious Pharisees. No one here in this incident is sinless in the eyes of Jesus.Yet, as the story unfolds, he was seen forgiving even the obvious adultery of this woman. As was noted earlier in this paper, this passage of John is not meant to condone adultery. The passage is critical of hypocritical righteousness as well as it condemns the sin of adultery in the life of the woman. Overruling all these sins is the fact that God forgives.THE STORY OF THE ADULTERESS (753-811) INTERERRUPTS THE TABERNACLES DISCLOSURES BUT HAS THEOLOGICAL CONNECTIONS WITH IT. HERE IS A CASE WHERE MANUSCRIPT EVIDENCE IS SIGNIFICANT. THIS IS PROBABLY A float GOSPEL PERICOPE WHICH ENTERED JOHN (AND LUKE) LATE.References1. McArthur, John. John Volume 3 (12 Part Series) Jesus Confronts Hypocrisy A Study of John 753-811 Code 1519. season Accessed May 12, 2009 at http//www.gty.org/Resources/Sermons/15192. Constable, Dr. Thomas L. Notes on John. 2000 Edition. Published by DTS Publications.

Edward Snowden Essay

On June 6, 2013 The Guardian newspaper printed a story alleging that the National Security Agency (NSA) was collecting teleph peerless records of millions of Verizon customers in a spend hugger-mugger disposal sanctioned program. This would be just the first glimpse at the m any disturbing actions revealed by a man named Edward Snowden, a cause Central Intelligence Agency (CIA) employee and NSA contractor who used his computer prowess and security clearance to collect information about how the United States judicature has been observe its own citizens. Mr. Snowdens actions have prompted the government to file criminal charges against him including theft of government property and espionage. This situation raises serious questions about the legality and ethicality of government surveillance programs as well as security of personal information.There has al paths been a debate over the trade-off between privacy and security, and this is a completed example of that discussion. Thi s is an issue that affects anyone who utilizes the technological advancements of today, regardless of the criminality (or lack thereof) of their actions. To better understand this issue we must first take a look at the laws that govern surveillance and the laws that protects our individual freedom from unwarranted surveillance. Two of the most important documents that focus on these issues are the Fourth Amendment to the US Constitution, which protects Americans against unwarranted surveillance, and the electronic Communications Privacy locomote, which was contri exclusivelyed in 1986 as an update to the law governing government wiretapping programs.Since the issue at hand regards government surveillance in ecumenic and the Fourth Amendment was written to protect Americans from this act, it is worth quoting in full The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall non be violated, and no warrants shall issue, but upon probable cause, supported by oath or affirmation, and particularly describing the place tobe searched, and the persons or things to be seized. According to Jackson Lears (2013), the Board of Governors prof of History at Rutgers University and Editor in Chief of the Raritan Quarterly Review, this Amendment was written by men who had rejected imperial world-beater and were determined to prevent its reaffirmation in their new nationNothing could more flagrantly violate those requirements than the NSA dragnet (p. 4).Although our Constitution was written almost 230 years ago, and the men who wrote this document could not have possibly foreseen the technological advancements that would be made in that metre (i.e. the telephone, nuclear weapons or the Internet), they were witness to the abuse of government power and tried to institute broad principles to mitigate the possibility of their new government becoming corrupt in that way. The problem our country faces, ho wever, is that in order to regulate this type of demeanour it must first be known, which until Edward Snowden appeared had only been considered speculative, and then addressed (Richards, 2013, p. 1934).The government has made attempts, however feeble, at implementing additional laws to prevent this type of abuse of power in the past, but has not kept up with the times when it comes to updating these safeguards. The Supreme Court ruled in 1928 that warrantless wiretapping was not illegal, but that ruling was upturned in 1967 and it was not until 1968 that Congress passed legislation governing wiretapping. In the same fashion, the Electronic Communications Privacy Act was passed in 1986 as an amendment to the Wiretap Act, but has not been updated in the nearly 30 years since it was enacted (Freiwald & Mtille, 2013, p. 1291).The only two times Congress has clarified what may or not be done in conjunction with the Electronic Communications Privacy Act was in 1994 with the passing of t he Communications Assistance for Law Enforcement Act and the Patriot Act (passed in 2001 only 6 weeks after the attacks on September 11), which both further eased the restrictions on law enforcement surveillance (Freiwald & Mtille, 2013, p. 1292) and ensuredd that providers of telecommunications services hold the accessibility of their systems to wiretapping (Freiwald & Mtille, 2013, p. 1293). Friewald and Mtille (2013) also explain that surveillance that proceeds outside the bounds of the ECPA (and related statutes), either by virtue of not cosmos historically covered, or byvirtue of being too new to be included, can proceed without any judicial review, so long as a court has not yet held that the Fourth Amendment requires regulation (p. 1295-1296). The question we must ask is whether or not this type of surveillance is necessarily heavy or if it is necessary to protect our country and national security.According to Neil Richards (2013), First, surveillance is harmful because it can chill the exercise of our civil libertiesSecond, we must recognize that secret surveillance is illegitimate and prohibit the creation of any domestic-surveillance programs whose existence is secretThird, we should recognize that total surveillance is illegitimate and reject the idea that it is acceptable for the government to record all Internet activity without authorization (p. 1935-1936). The first idea that Richards raises deal with our civil liberties such as freedom of speech. When people are forever and a day under the fear of government surveillance, they may be less likely to speak their mind when they disagree with public policy because they may fear retribution or retribution for their dissent.The second point of secret surveillance deals with the idea of accountability for those who are playacting the surveillance. If a blank check is written by Congress for surveillance with no oversight as to what surveillance is being performed, then there can be no guarantee that the people performing the surveillance are not violating our personal privacy. If the government wants its people to trust them, then they should be comfortable with the idea of trust but curse. Finally, the idea of total surveillance is the most concrete example of the violation of the Fourth Amendment which requires probably cause as a basis for any intrusive action by the government.I am not against the idea of surveillance, especially in the dangerous world we live in, but at the same time we must find a balance and understand our limits. In order to preserve our individual freedoms we must be volition to accept a accredited level of insecurity and a certain level of personal responsibility. The level of personal responsibility we must accept is to be involuntary, and able, to defend ourselves without relying on the government to do it for us all the time. One example of this is the attacks ofSeptember 11, 2001 where 4 planes were hijacked and used as weapons. Out of t hese 4 planes, only the passengers of one, United flight 93, were willing to stand up for themselves against the hijackers. If the hijackers knew that the passengers on each and every plane would have acted with the bravery and heroism of those on the United flight, I doubt they would have hijacked any of them.As far as accepting a certain level of insecurity goes, that is just a part of life there is no way we can prevent every horrible thing from happening. I understand the human desire to prevent bad things from happening, but what cost are we willing to pay for it? If we want to prevent car accidents that occur from deer running into the road, does that mean we should kill all the deer? In the words of Benjamin Franklin, one of our Founding Fathers and signatories of our Constitution, They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.ReferencesLears, J. (2013). editor in chiefS NOTE. Raritan, 33(1), 1-6. Retrieved from EBSCOhost. Richards, N. M. (2013). THE DANGERS OF SURVEILLANCE. Harvard Law Review, 126(7), 1934-1965. Retrieved from EBSCOhost. Freiwald, S., & Mtille, S. (2013). REFORMING SURVEILLANCE LAW THE SWISS MODEL. Berkeley Technology Law Journal, 28(2), 1261-1332. Retrieved from EBSCOhost.

What Is the Difference Between Sequence of Development and Rate of Development? Essay

To begin to answer the question of what is the difference between development and rate of development it is resilient that we completely understand the meaning of the words. A sequence of development is the recite in which the development of t6he kid would happen for example a child allow sit before crawling and would then go on to walk. The rate of the development is the speed in which it would happen, for instance by four to six months the child will have control of their head and arm movements, and by seven to nine months they should be able to sit without support and may have begun crawling. It is super important to remember that all children develop at different rates and that the sources or information that we receive or are told are only guidelines of the developmental rates. We are able to use these as a reference to monitor what children prat or cannot do at specific stages in their lives. Although they arent nonpareil hundred percent accurate for each child they are still effective tools to help us plan to ensure they get the at tennertion they strike for areas they find challenging. The development of the physical skills of the child follows a definite sequence to show an example would be that of a baby when they would firstly have to carry to hold their head and upper body up before they are able to sit with only the lower back supported.However, whilst the sequences are common amongst virtually children, the rate in which they develop these skills are often different. It is vital to monitor a childs sequence and rate of the development in order to determine what type of help they may or may not need in the future and to ensure they are referred to the correct people to care in development were possible so they dont fall too far behind. Often the childs developmental sequence can differ between children, for example one babys physical development may begin with rolling over, followed by sitting up, then crawling, walk of life sentence a nd finally running, whilst another may sit up, walk, and then running missing out rolling over and crawling. Although elements are missed from the development process, it still issue in what is viewed as an unexpected pattern. The rate can often differ like this too, one child being able to walk at ten months and another at sixteen, all children are different which is why the rate differs so frequently. With so many factors in a childs life affecting their development, the rate and sequence of their develop its not surprising that the variance between each child can be so big. Everything from a childs health status to their family background can affect various stages of their development.

Characteristics of Developing Countries Essay

Characteristics of Developing Countries BY Hafeez260 The theme of this essay is the importance of a study of another(prenominal) semi-developed countries as they struggle for economical growth, the elimination of mass poverty and, at the political level, for democratisation and the reduction of reliance on coercion. New countries are finding their voices in all sorts of ways and are managing to interest an international audience.South Africa is not least among them contemporary international consciousness of the travail of our particular path towards contemporaneousness testifies at least to a considerable national talent for dramatic ommunication and (for those who care to look more deeply) a far from extinct tradition of good conscientiousness. One aspect of this flowering is a rapidly growing crop of social scientific studies of semi-developed countries of which this university is fortunate to have a substantial collection, contained mainly in the library of Jan Smuts House.Fr om this literature, one can extract five themes of particular interest. The first is the problem of uneven development and effective national unification, especially in deeply divided societies. Capitalist development has mpinged on semi-developed countries from outside rather than transforming slowly from within, incorporating different groups in different ways. Particular problems arise when differential incorporation coincides in substantial measure with boundaries between ethnic groups.If Donald Horowitzs remarkable study of ethnic groups in conflict is indemnify, more energy goes into attempting to maximise differences in the welfare of in groups and out groups than into maximising their Joint welfare, with adverse consequences for the possibilities of building the national political and economic institutions required for development. Gordon Tullock has argued that this is an additional reason for preferring market-based rather than state-led economic growth in deeply divided societies. In itself it is, but the secondary effects of different paths on distribution have to be taken into account.In so far as they lead to worsening differentials between groups, the possibility of heightened conflict is created. The only long-term hope is to make ethnic boundaries less salient(ip) the happiest outcome would seem to be when ethnicity becomes decorative in a high income economic environment. This is likely to be the work of decades, perhaps of enturies even so, appalling retrogressions unceasingly seem to remain possible. The consequence of deep divisions is that there is likely to exist an unusually large number of prisoners dilemma situations. The prisoners dilemma arises when partners in crime are apprehended and held separately. The prisoners will be Jointly better off if they do not inform on severally other, but each prisoner will be better off if he informs on the other, while the other does not inform on him. Attempts at individual maximisation may l ead to both prisoners informing on each other which leads to the orst Joint outcome. The dilemma arises because of the absence of the opportunity for co-operation. ) Under such conditions, negotiation skills are at a premium.There are also advantages in the acceptance of a deontological liberal philosophy which (in the shorthand of political philosophers) places the right over the good. This involves seeking to regulate social relations by Just procedures while leaving individuals as free as possible to pursue their own, assorted conceptions of the good life. Such an attention should be paid simultaneously to the reduction of poverty. The analytical Marxist, Adam Przeworski has analysed analogous problems which arise in the case of severe degree conflict.In his view, social democratic compromises are held together by virtue of the propensity of capitalists to reinvest part of their profits with the effect of increasing worker incomes in the future. furcate compromise is made pos sible by two simultaneous expectations workers expect that their incomes will rise over time, while capitalists expect to be able to impart some of their profits to consumption. In conditions of severe class conflict, these expectations about the future become ncertain, time horizons shorten, workers become militant, capitalists disinvest and political instability results.Three forms of block are available stabilising external intervention, negotiation or renegotiation of a social contract or the strengthening of the position of one or other class by a shift towards conservatism or revolution. Przeworskis sternest warnings are to Marxists who assume that revolution and the introduction of socialism is the inevitable outcome of a crisis. The second theme in the literature on semi-developed countries has to do with their position within the world economy. Three related sub-themes can be identified.Firstly, there has been a debate about the forms and limits of the diffusion of indust rialisation. Dependency theory now somewhat out of fashion, since its predictions of severe limitations on industrialisation in developing countries have been falsified asseverate that relationships between developing and developed countries are such as to keep the latter in perpetual economic subordination. The contrary thesis that advanced industrial countries have had to deal with increased competition arising from quite widespread diffusion now seems more plausible.

Ethical Dilemmas in ‘The Dark Knight’

Upon viewing the movie The Dark Knight, audience can hardly distinguish respectable dilemmas raised as their intention in watching the movie was purely entertainment. However, in order to find such ethical dilemma, one has to track down the movie part by part, scene by scene, or character by character.First and foremost, the way Bruce Wayne tried to hide in public his real identity behind the mask of Batman would suggest one of the ethical dilemma found in the movie.The conduct he exhibited implied dishonesty over sincere intention, which was to help bring out justice in the Gotham City. Moreover, was it lying in his actions, and to whom it could benefit? The mask of Batman was created to protect the real identity of Bruce Wayne, and therefore only benefited his own objective.Secondly, another moral dilemma displayed by Bruce Wayne was his view of frame inting the justice on his hand. In real life, the existing jurisprudence was the one to be on top of others as the one who want s to put himself on top of the law is prohibited and punishable. Thus, the movie presented an ethically incorrect principle.Batman was a hero in the eyes of kids, and it was unquestionably demonstrated as he became a just and wakeful justice-giver. Morally speaking, he ironically followed the ethical theory of Utilitarianism because his decision of sacrificing his own life was indeed a luxurious act. In this conduct, he offered a capacious benefit for a majority of the population.On the other hand, the degree of his action covered some negative points especially when Batman went wild and violent in public. Although he neither killed eachone nor hurt any civilians, his reckless action was quite unethical.Damaging public and private property without showing any proper actions such as Batman being put in prison for civil drive, created a scenario that kids might follow believing that destructive acts to others possessions are ethically correct irregardless of heroic motives and in tentions. Therefore, Batman or Bruce Wayne has to be penalized in the movie for such improper behavior as it could be the only way to balance the weight of Utilitarianism ethical theory.To the case of Alfred the pantryman, it is much harder to locate and analyze the ethical dilemma in his behavior. He always looked calm, reasonable and a friend to Bruce Wayne. He never committed any unlawful acts perceptibly. However, as Alfred the Butler knew the real identity of Batman ever since, and as we find the ethical dilemma behind Bruce Waynes masked heroism, the existence of Alfred the Butler in the movie made us believe that his connivance with Bruce Wayne or Batman was unethical from the start.

Gandhi, King, and Mandela What Made Non-Violence Work?

In the Twentieth Century, the great leaders Mohandas Gandhi, Nelson Mandela, and Martin Luther King Jr. all used non-violence to loan about change to their respective countries. What made nonresistance work was the charisma of the leaders to persuade the people to not fight back, the peaceful protests, the leaders willingness to accept their punishments, and their engagement for unity. In order for non-violence to work, people have to be non-violent. Each of these leaders were so unchewable that they convinced veritable(a) aggressive people to fight by not fighting.In Mandelas case, he viewed nonresistance as the only way to bring democracy to every 1 in South Africa because the government was many times more powerful than the movement (document 3). If Mandela had used violence, his people would have been hopelessly crushed and would remain oppressed. Martin Luther King persuaded all volunteers to give up all possible weapons before sledding to protest (document 5). He convinced the volunteers that all they needed to have was the ideology that they were right. Gandhi wrote a letter to Lord Irwin stating that if something is not done about the injustice of the British, he would lead a protest on the Salt Laws (document 1).Gandhi gathered volunteers and taught the importance of life. Nonresistance worked so well because the peaceful protests gave off such a powerful message. Mandela campaigned for volunteers to not retaliate even when they are being attacked (document 6). He convinced people fighting back would ultimately lead to their failure. King took part in foreclose sit-ins where black people peacefully protested segregated lunch counters (document 1). The peace of the movement showed how extreme and hateful the majority of white people were at the time. After Gandhi was arrested, one Englishman documented Mme. Naidu leading a peaceful protest that lead to hundreds of people getting beat without flinching a muscle (document 4).The cruelty was so great that even the Englishman had to turn away from the gross and sickening display. One of the key factors that made non-violence work was that the leaders openly accepted their punishments. Gandhi did not hesitate to go to jail, where he spent 2,338 days total (document 7). King noted that people rushed down to the police station to be arrested in the Montgomery bus boycott (document 8). He himself was arrested 37 times and jailed 14 times. Nelson Mandela discussed with other officials what would happen if they received the death sentence (document 9). He was prepared todie knowing that he would inspire more people to fight for democracy.Finally, non-violence worked because the leaders all made an effort to unify their country. After the British became more violent, Gandhi tried to appease the British by protesting with peace (document 10). Salt on the Lions tail represents Gandhis effort to pacify the British. Martin Luther King addressed in his speech that he would like to see white and black people integrate together without hatred (document 11). In this perspective, King is a hero for all of America by unifying it regardless of skin color. Mandela discovered in prison that he wanted freedom for all people in South Africa (document 12).When both sides nominate together, everyone wins in the battle for democracy. Mohandas Gandhi, Nelson Mandela, and Martin Luther King Jr. are all incredible people who stood up for social equality. Through non-violent ways, they lead the world to become a greater place. They all persuaded their people to peacefully protest and to not resist their attackers. They all also sacrificed to unify their country and gladly suffered the consequences of doing so.

Pieces of April

Pieces of April Opening scene Acoustic steel guitar with child(p) track Close up of April in layer= implies non ready to get up This is your life-sized day we dont want to miss this opportunity Bobby drags April from the bed, shoves her in the shower No Bobby Bobby starts do the food while April sits on the toilet saying Im coming Costume- threatening eyeliner -black nail polish -tattoos -black boyfriend April is a rebellious soulfulness needs someone to help her (in life) egg- Bobby Meeting the family No music No contentment in bed JOY JOY Tracking shot of father looking through the house for disrupting his family frantically looking for Joy both on and daughter Join in search Joy is found in the bluish alone in the car (passenger seat) Miss en scene everyone get ready Joy is control eelpout.Starting to prepare convey Giving dinner Bobby in control-stirring, reading packets ( stuffy up on Bobbys hands) April awaits incompetent -drops jokester, cant cut onions, stuffs whol e cultivated celery in turkey Theyre probably not even going to come Cross cut to family If not now when mom) What makes her think she can cook all of a sudden (Beth) April is the problem (Beth) Everyone questions Joy most how she is feeling- we realize she is not well (two shots) Bobby shows all the stuff he brought Be careful theyre worth more than than you are how much did they cost They werent cheap. Accents. Mimi got yourself a deal April throws them in the bin-still brook by ult experiences, broken relationship with her mother Food as a motif April is cooking Thanks braggart(a) dinner Joy asks her mother did you eat as a greeting Family stops to buy a lot of donuts- Implies they will be hungry because April slant cook. They dont deserve decorations (April) April rips up the place card when she writes Mom replenishment it with Joy showing that he does not front Joy as her mom April is made to seem helpless- Bobby gets her up and ready -Bobby starts cooking Bobby has organized the decorations -when April discovers the oven doesnt work the first thing she does is call out the windowpane for Bobby-making mashed potatoes with uncooked potatoes April goes door to door in her apartment block looking for help (later this is an example of her imagery Some new piercing, some new ugly tattoos, we can experience the disaster that is her life and go home Glimpse of hope/change apparently this guy Bobby reminds her of me the girls got problems- implies that a young middle class girl has an easy life When April reveals her mothers impending death the neighbors change the POP one last materialize to be with the people you love you dont get along do you High angle shots of April Cooking the turkey You havent been back Believe it she prefers it that way Im the first pancake Discussing nearly what she is cooking stuffing from a loge and cranberry sauce from a can enforces the idea that April cant cool (helpless) but also implies she was not cared for her b y her mother We onto want to be early Joy -choosing a different route to make the trip Worth the sequence Group shot of April in between the neighbors in their kitchen as they rook and discuss their nothing special carte when April discusses her menu, she makes it seem too simple- really nothing special showing the contrast between the intent of making a special last family meal and not pitting much phaseal opinion into it. Have you done it sooner? Then its not nothing Being taught how to make cranberry sauce implies April has not had this type of experience with her make mother Aprils perseverance in trying to find an oven to chock her turkey shows her change in thought about having a successful last meal- this is also reinforced when they continue to have thanks with child(p) when her family dont turn up Photo motif happy memories Since when was she in the picture? -taking a Christmas photo, fake smiles, ling delay, everyone there but April When Joy gets the family to stop and pretends she wants to talk to them about preparing for her death but instead mocks how unwholesome she expects Aprils cooking to be how each of you in your stimulate way is going to handle(pause) discarding your uneaten DOD -shows her need to belie/control her family Irony- Joy thinks April is a screw up but at the same time we see her eating Junk food, smoking dope and alluding to a very sexually promiscuous olden. Neighbor Wayne dialogue about the care you need to fasten on with cooking a turkey (hes annoying) while April is trying to take care with what shes cooking- she mocks him tick tock showing her meaner side (like her mother? Memories 3 shot- Joy leans on Tommys shoulders showing her stuffiness with her son Motif- photographs (album)- Joy insists on slowing her mother the photos (that Timmy took) f her surgery (breast removal) this is my favorite (without breasts) Series of close ups April putting food in oven putting up table setting table decorating the apartm ent black staircase shows she does expect her family to turn up That you stop -contrast between Joys look of illness and Beets look of hurt at her mothers words- you feel sympathy for them both Who are you? My daughter is kind Dotted not anymore Joy then I dont fuck you Dotted Reflection I am so full of life why am I so hard (on Beth) -Joy reflects on her relationship with her children I can notwithstanding think of one vivid beautiful memory- turns out that all her good memories of April are really about Beth That makes Joy angry/panic forcing them to stop their Journey Petulance, shoplifting, fire in the kitchen, flicking matches at Beth, using a lighter to trim Tommys hair, the drugs. no wonder I have cancer shes the cancer I cant have another bad experience Vive had too many bad experiences Insight into Aprils criminal past when she tries to break into Wanes apartment with a crow bar Bad girl (Wayne) When she discovers he has stolen a pegleg she attacks him uniform a bad g irl a very bad girl No Im not (sitting alone on the steps (high angle)) The meaning of Thanks Giving the first year on their own was hard Really really hard -implying this was true for herself as well This one day where everyone seemed to know they needed each other They knew for certain they couldnt do it on their own. - implying that this is true for April on this day.Retrieving the turkey flavour n pepper shakers implies she wants to put the past behind her Have a fake turkey leg to replace the missing one implies that everything can be fixed Contrast- April excitedly descends the stairwell to meet her family Theyre ere. Theyre here April woefully ascends the stairwell after seeing they have left (destroying her decorations as she goes) Resolution when Joy witnesses a woman passing her young girl (abandoning her) in the bathroom (with her knickers still around her ankles) she realizes that she has been abandoning April all her life -she is at fault Mom, mom (echoes of the past) Freeze frame (still shots) of everyone having thanks giving together- no dialogue (nothing needs to be said) final family photo (with Bobby)= one last happy memory implying only happy memory in the lead time ran out (sound of the camera sound)

Kfc Strategy in China Essay

KFC breed to increase placement, pushing spicy Sichuan yellow Various cities in China Kendejichuan spicy chicken on television ads starting from October 27 .10 scale appears, the product was launched. At the same time to market a product in China dedicate a nonher breakfast food, wolfberry Pumpkin porridge. The introduction of spicy Sichuan chicken only in the McDonalds face strategy of one month, and advertising intensity is very high, so we can respond to competition as this is a response to KFC. KFC continues the current strategy is clearly its long-standing localization strategy. Let us look back to his food with Chinese characteristics. Since 2000, KFC tastes have continued to try to inning out people, the introduction of a regular(prenominal) Chinese products, such as a half deep-fried wings, mustard pork soup, cold Daoxiang mushroom rice, chicken roll of old Beijing, Guangdong, cushions chatter meat flavor. medium Each month, KFC will launch the long-term or short-term localized products.KFC The Sichuan Spicy chicken assure the essence of Sichuan, the choice of the side ribs and chicken wings, chicken processing into small pieces of bone, and then use a special hot pepper powder, chicken marinade, preserved, upon frying , spicy and delicious, with rich flavors of Sichuan. KFC seems to have been determined to act upon Chinas eight major cuisines are the reorganization. In other aspects, the pace of the same clump localization Kentucky. 1, KFC in China, the proportion of local procurement of raw materials reached 95%, of which bread, chicken and vegetables all recognise from China itself. 2, 2003 Chinese New Year, from early January to February 9, white beard, Kentucky grandfather changed the usual suit, the classic image of to a greater extent than 170 cities in China, 800 restaurants, also put on the traditional Chinese holiday costumes.3, the layout of KFCs stores have begun to melt a lot of elements such as China. Of course, much Chinese pe ople speaking, turns KFC has introduced a typical Chinese name and Chinese food is more characteristic of the food of concern. Localization of the product and did not weaken the image of foreign brands KFC. Some experts pointed out that tends to localization refers to the multinational corporations in maintaining the classic stipulation of the product or service main premise, the countrys situation with due regard to piddle a local natural and cultural environment similar to the business environment to attract more local consumers. both globalization and localization, the localization of the pace of building a compact KFC brand in China is becoming a core strategy of this company one.

HR Training Class Essay

Customer demands and the rise in competition yield ca implementd many companies to focus on customer attend to and relations. The ability to provide great customer function has a great deal to do with the success of many somebodys and companies. Customer service isnt about giving the customer exactly what they want. It involves skills much(prenominal) as problem solving, empathy, interpersonal skills, communication, and leadership abilities. Employee action can be alter in many ways. Training is one way to emphasize employee performance. Each customer interaction is a representation on the company.How the employee handles the interaction is a direct determination of whether the customer go out return. Justify the use of a reads assessment of your companys proposed employee customer service gentility, stressing five (5) ways in which such an assessment would expose any existing performance deficiencies. When conducting a ask assessment, there ar three argonas that must be considered organisational needs, occupational needs, and individual needs. Organizational assessment evaluates the level of organizational performance.An assessment of this type will determine what skills, knowledge, and abilities an agency needs. It determines what is necessary to alleviate the problems and weaknesses of the agency. Occupational assessment examines the skills, knowledge, and abilities required for affected occupational groups. Occupational assessment identifies how and which occupational discrepancies or gaps exist. undivided assessment analyzes how well an individual employee is doing a job and determines the individuals capacity to do brisk or different deform.Individual assessment provides information on which employees need fosterage and what kind. A needs assessment is a judicious investment for the organization. It saves time, money and effort by working on the right problems. Determining the needs of employees is a significant aspect of human resour ce management process. Knowing how many employees argon in need of grooming and what particular readiness is necessary ar the keys to assessing the companys need for the customer service raising. The major objective of a needs assessment is to answer common questions such as who, what, when, why, and how.Who needs to be trained and who will return from the rearing? What type of training will be ask and what will be the product of the training? When does this training need to have a bun in the oven place? wherefore is this training needed? How will the training be facilitated? Answering these questions will expose any existing performance deficiencies. Conducting needs assessment protects the organization from unnecessary training. A need assessment helps to know whether training is the beau i bear on solution to a performance deprivation.If the training will non increase the employees knowledge and skill level, the deficiency problem will not be resolved and the trainin g is irrelevant. Who receives training and who benefits from training? The people who deal with customers most will need to be included in the training program. These people are the saying of the company. If they are un able-bodied to provide great customer service, the customers whitethorn leave the company. The frontline employees are often quantify the only employees that a customer will encounter.Once training is complete, not only does the company benefit just the customers do as well. What type of training is need and what will be the product of training? pin d declare what type of training is needed. Do the employees need training on resolving customer issues, showing empathy, communications, acknowledging customer issues, or owning the customer issues and resolutions? What is the expected outcome of the training? When does the training need to be provided? tally what the earliest and latest date the training should be offered in order to be effective.If the training is not offered in a timely manner, the company may suffer from the lack of customer service. Should the training be provided to new employees before they ever begin to work with customers or should the training be offered only to employees who reserve been with the company for a while? Why conduct the training? To tie the performance deficiency to moving in need and confirm that the positive outcome of training employees outweighs the problems inherent in performance deficiency (Tobey, 2005). Why is this training needed now versus in the past? What factors have changed?How will the training be facilitated? Determine whether training needs to be online, in class, or on the job. Employees learn differently. The method of training should be determined establish on the employees that will be receiving the training. A combination of methods may be needed for a group of employees that learn differently. beget a customer service training implementation image and determine the method of t raining (i. e. , presentation, discussion, case study, discovery, role play, simulation, modeling, or on-the-job training). There are legion(predicate) methods of training employees.These methods include but are not limited to simulations, on- the job training, presentation, discussion, case study, web based training, and mentor programs. For this customer service training, I will use web-based training. Web-based training has several advantages. Convenience. Employees are able to take training at any time. They are not bound to a set memorandum and can take the classes during times that production is not busy. Employees are able to work at their own pace. If an area needs to be revisited, the employee can go back without holding up an entire class.Employees are able to reflect in greater depth on responses to questions or activities posed in training before qualification their answers. Individuals are able to take advantage of lifelong learning without relocating or quitting the ir jobs. (The benefits of, ) Web-based training is generally less expensive than other forms of training. Web-based trainings often include simulations and case study exercises Individual characteristics such as physical disabilities remain anonymous to other participants, thus eliminating judgments and stigmas often associated with particular disabilities. (The benefits of, )WBT emphasizes a learner-centered rise to training versus simply logging the number of hours spent in training. Employees are required to participate in the learning in order to earn credit for the class, thus actually learning the information. Propose both (2) ways to motivate an employee who has no interest in attending a training class. Many employees are reluctant to attend training classes because they do not understand the purpose of the class or incur there is no need for any changes.The most obvious way to motivate employees to attend training is make the training mandatory. Mandatory trainings are o ften times coupled with merit increases and bonuses. If employees fail to take mandatory classes, they are not eligible for their merit increase or any bonuses that the company may offer. Though reluctant, employees will take mandatory training classes to ensure they are eligible for these incentives. Though making training mandatory is a likely way to ensure employees attend, it is not very likely they will listen and learn.If all they have to do is attend to get credit for the class, they will show up, but what will be the outcome? Another incentive to motivate employees to attend training is providing additional incentives such as certifications or extended lunch break on the day of training. Also, try to make the training fun and engaging. Grasp the audiences attention. Provide refreshments. And allow the employee to determine what form of training they are going to attend (web-based, classroom, on-the-job). Reduce the amount of stress that may arise due to work hatful up while away from the office.Many employees do not want to attend training because they are concerned with the amount of work they will have waiting when they return to the office. Management should shift work to other areas for those attending training so there is no pile up awaiting their return. This is done much easier in a call center setting where calls can be routed to a different area. Develop a survey to collect feedback from the employees who attend the training Customer satisfaction surveys are used to win feedback as to whether the business is meeting the needs of the customer and whether the customer would recommend a friend to the company.The same(p) should be done with employees who participate in training. Feedback is necessary in training to determine if the training was useful, if anything new was learned, if what was covered will be used in the daily tasks of the employee, and how the course could be changed to be more beneficial to the company. Survey should be anonym ous to ensure the employee there is no retaliation from management if the feedback is negative.

Main characteristics of a marketing orientated organization Essay

Marketing-oriented ecesis is defined to have characteristics as having FOCUS ON CUSTOMERS and the customers ar regarded as top of organization chart. Continuous analysis of the marketplace helps them to adapt, promote, and differentiate their products and service to meet customers require (Enterprise automation group, accessed 2009). Through satisfying customers, these organizations can get PROFITS. The STRUCTURE of marketing-oriented organization often has few layers and their policies argon not very difficult. Moreover, the STRATEGIES of a market oriented organization are gener in ally clear and negotiable because it deals with market definition and selection, positioning and differentiation, and market entry or exit decisions (Drumwright & Kosnik, 1989). Finally, before making beta decisions, organization has to carefully consider the EXPECTATIONS OF STAKEHOLDERS, their perceptions and attitudes.Analyzing commands position, the company is a marketing orientated organizatio n due to having features as customer orientation, design of organization social system, formulation of strategies and stakeholders (Blurtit, accessed 2010). It can be clearly seen that all of the companys performances are closely related to the characteristics of marketing orientation.Firstly, all decisions of polity consider CUSTOMERS kickoff and they share the common value of superior quality of products. regulation attaches special importance to the quality of products and customers convenience. This care is shown in the COMMITMENT of the company We are fully committed to earning the trust of customers by providing well-developed services and support along with well-designed products that are easy to use and reliable. ( ordinance report 2008). According to the scenario, Canon provides products which quip users not only convenience, quality and versatility but besides a unique lifestyle. Furthermore, in Vietnam, Canon centers have been established to provide support services before and after sales for the product line of merchandise from Canon such as cameras, camcorders, printers and photocopiers (Chau An, 2009). All of these facts show that Canon is aCUSTOMER-ORIENTED company.Secondly, the ORGANIZATIONAL STRUCTURE of Canon is flat structure. Canon focuses on an organizational structure in which market and customer feedback is quickly relayed to breeding teams and swiftly reflected in products, but also the boosting of technological strength on the sales front (Canon, accessed 2010).Thirdly, the strategy OF MARKET ORIENTATION of Canon is long-term and flexible. Canon has strategies such as reposition itself effectively through systematic long range technology forecasting, identification of product segments with high potential and introduction of products in these segments ahead of competitors and using globalization, alliances and innovation in a well-coordinated manner. The strategy of Canon can be termed as dynamic competence building in which d istinctive competencies are renewed with the objective of dynamically maintaining its competitive edge. (Bowonder and Miyake, n.d.).Recently, Canon has developed a strategy named VICTORY, which concentrated on Asian market including India, China and Vietnam. The strategy aims to improve the position of Canon in these markets. Vietnam is the first destination of this plan. We are working to implement a dual strategy making Vietnam market both a return location and an important strategic market for the products of Canon, said Hideki Ozawa the Chairman and CEO of Canon Asia (Tuyet An, n.d.). In sum, the strategy of market orientation of Canon is very clear, solid and well-established so that Canon can suffer out plans in target market effectively.Finally, Canon considers the EXPECTATIONS OF THE STAKEHOLDERS before making important decisions. Canon cares more about how well the company has met stakeholders expectations such as requires for information, high-level performance, and me aningful eng come alongment (Sustain ability, accessed 2010).Nowadays, in the age of marketing orientation, businesses are led to be PROFIT-ORIENTED. Following this orientation, Canon produces what people want to buy in order to maximize profit. Grasping the idea that users favorproducts which have eye-catching appearance, give them convenience, and save time, Canon has released two product lines SELPHY ES3 & ES30, laser printer LBP3250, LBP5050 & LBP 5050N. By providing market offerings that satisfy customers, Canon can also get the income. Therefore, Canons profit can be gained through customer satisfaction.In conclusion, Canon has characteristics of a marketing oriented organization. Canon not only concentrates on the customers satisfaction, having the appropriate organizational structure and formulation of strategies but also takes consideration of stakeholders. Through getting these points, Canon can achieve supremacy as gaining profit and enhancing the position in the market.